Contact Our Dedicated Teams
Experience prompt resolution with Eclipse Broadband’s UK-based customer service. Our commitment ensures short wait times, connecting you with real professionals for swift solutions. Your connection matters, and so does your time.
100% of our staff are UK based
Our Welcome Team operates from the United Kingdom, ensuring that you can connect with a live human representative in less than three minutes.
We want to speak to you
We genuinely want to talk to you, solve your queries and give you the best service possible. Our dedicated teams are here to help, so give us a call or message us on our live chat.
Contact a member of our team
Welcome Team
Our team dedicated to welcoming you to Home Telecom, managing your install and set up from the moment your order with us, until you go live.
03451224111
customer.care@eclipsebroadband.co.uk
Technical Support
Whether you have a technical challenge or need some support with your router – our team of experts are ready to help you.
03451224111
(Option 1)
customer.care@eclipsebroadband.co.uk
Customer Care
Our care team is there to deal with anything you need help with as a customer. If you have a question about your bill or want to know more about our other services, give them a shout, they really do care.
03451224111
(Option 1,3,3)
customer.care@eclipsebroadband.co.uk
Get Instant Help: Speak Directly to Our Team Now!
Have a question or need assistance? Our friendly support team is just a call away. We’re here to make your internet experience as smooth as possible.
Our Webchat service is available from 9.00am till 5.30pm on weekdays and 9.00am till 1.00pm Saturdays and Bank Holidays.
Web Chat is the quickest way to speak to one of our representatives but if you would rather pick up the telephone all of our phone numbers are detailed above and we have a UK based team ready to help.
Our Opening Hours
Monday
9.00am – 5.30pm
Tuesday
9.00am – 5.30pm
Wednesday
9.00am – 5.30pm
Thursday
9.00am – 5.30pm
Friday
9.00am – 5.00pm
Saturday
9.00am – 1.00pm
Sunday
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You can trust us
What truly distinguishes us from other providers is our unparalleled service levels. At the end of the day, our genuine care is what sets us apart.
