Make a payment

Set up a Direct Debit

Your bills take care of themselves. Payments run automatically every month, so there’s nothing to remember. Set one up in about two minutes, whichever way suits you:

• In the app, where you can also update your bank details any time. Get it on the App Store or Google Play.
• Over the phone: call us on 0345 122 4111 and we’ll set it up with you.

Pay with your personal link

Every bill reminder we send by email and text includes your secure personal payment link. Open your latest message on any device and follow the link to settle your bill by card in two minutes.

Can’t find it? Call us on 0345 122 4111 and we’ll help.

Prefer to log in? Use our secure payment portal: sign in with your account number and address and pay by card.

Pay from your banking app

Make a bank transfer to the details below. Put your site ID or account number (it usually starts with EB) or your invoice number as the payment reference.

Without a reference your payment may not reach your account straight away, and you’ll need to call us so we can find it. Transfers can take up to 24 hours (1 working day) to show on your account.

Pay by phone, any time

Our automated payment line takes card payments 24 hours a day, 7 days a week. Have your account number, your postcode and your card ready and you’ll have paid your Eclipse Broadband bill in a couple of minutes.